Skills required for a Sales Agent

The skills measured during Behavioral interview for the role of Sales agent are
1. Sales Ability
2. Communication
3. Flexibility/Multitasking



1. Sales Ability:

  • Promote ideas and shape opinions while overcoming resistance
  • Show confidence even after a hard refusal/rejection
  • Focus on achieving goals
  • Present compelling rationale to gain acceptance for ideas and plans


  • Convey information in a manner that is understandable and persuasive
  • Be able to identify and remedy situations when the audience has not understood the message
  • Be willing and able to repeat or rephrase explanations
  • Question and probe others to obtain information or to identify their underlying needs


3. Flexibility/Multitasking:

  • Recognize priorities and balance conflicting demands
  • Identify desired outcomes and determine steps needed to achieve them
  • Structure work activities to ensure that work is done efficiently and effectively
  • Organize their work activities to meet the requirements of the job
  • Posses the ability to perform multiple activities at the same tim

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