Even though control systems need to be tailored to suit specific situations, they all involve the same basic process. When exercising the control function, a manager measures the performance of an individual, a plan, or a program against certain predetermined standards and takes corrective action if there are any deviations. The process involves the following steps:
i.Determining areas to control
ii.Establishing standards
iii.Measuring performance
iv.Comparing performance against standards
v.Recognizing good or positive performance
vi.Taking corrective action when necessary
vii.Adjusting standards and measures when necessary