Basic Control Process

Even though control systems need to be tailored to suit specific situations, they all involve the same basic process. When exercising the control function, a manager measures the performance of an individual, a plan, or a program against certain predetermined standards and takes corrective action if there are any deviations. The process involves the following steps:

i.Determining areas to control

ii.Establishing standards

iii.Measuring performance

iv.Comparing performance against standards

v.Recognizing good or positive performance

vi.Taking corrective action when necessary

vii.Adjusting standards and measures when necessary

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